1. Introduction
Welcome to Wow Wishes ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Summary: We collect minimal data necessary to provide our service. We never sell your personal information to third parties.
2. Information We Collect
We collect information that you provide directly to us:
- Card Content: Recipient's first name, birthday messages, and photos you upload to create birthday cards
- Contact Information: Email address and phone number (optional) for sending payment receipts and card links
- Payment Information: Payment details are processed securely through our payment gateway partner and are not stored on our servers
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Create and deliver your personalized birthday cards
- Process payments and send receipts
- Send you the shareable link and QR code for your card
- Improve our website and services
- Respond to your inquiries and provide customer support
- Prevent fraud and ensure security
4. Data Storage and Retention
Your birthday card data (including photos and messages) is stored on our secure servers. We retain this data to ensure your card remains accessible via its unique link.
- Paid Cards: Stored indefinitely so recipients can always access them
- Unpaid Cards: Automatically deleted after 30 days
- Photos: Stored securely and only accessible via the card's unique URL
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Payment Processing: With our payment gateway to process transactions
- Legal Requirements: When required by law or to protect our rights
- Service Providers: With trusted partners who assist in operating our website (subject to confidentiality agreements)
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (note: this will make your card inaccessible)
- Opt-out: Unsubscribe from marketing communications
8. Cookies
We use cookies and similar technologies to enhance your experience. These help us:
- Remember your preferences
- Analyze website traffic
- Improve our services
You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@wowwishes.com
Website: https://wowwishes.com